Tips to follow when making a car insurance claim

If you are part of a motor vehicle accident it won't be long before you have a variety of questions on your mind. Will my insurance company step in and help? Will I have to fight for every dollar I receive? What could go wrong along the way?

There are many tips to follow when making a car insurance claim, with these five among the most important:

  • Call your agent as soon as possible: Depending on your injuries, you may not be able to do this immediately after your accident. However, as soon as you get a chance to do so, you need to contact your insurance company to let them know what went wrong.
  • Review your policy: You assume you understand your car insurance policy, until you actually sit down and realize that it's more complicated than you thought. Be sure to review it from start to finish. This ensures that you understand your coverage and what to expect from your insurance company.
  • Take notes: Every conversation you have with an insurance company representative is an important one. Take detailed notes, including whom you spoke with, what they said and the next steps in the process.
  • Take pictures: The more evidence you collect, the better. This is why you should take pictures of the accident scene and your injuries.
  • Keep all receipts pertaining to the accident: This can include receipts for lodging, meals and transportation in connection with the crash and pursuing your claim.

Along with the above, there's one last thing that may be hard to swallow: Your insurance agent is not on your side. This person may do whatever they can to help, but they will always make decisions that are in the company's best interest. This is why you need to be careful about sharing too much information or accepting the first offer you receive.

Making a car insurance claim after an accident is something you never want to do. If you find yourself moving through this process, these tips will help keep you on track.

In the event that your insurance company pushes back, such as by denying your claim, you need to learn more about their reasoning and the steps you can take to protect your legal rights.

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